FAQ

Announcements

Ads Placement and Content Requirements

Do not post offers, conditions or information in your ads that violate or promote violations of the laws of Canada or the rights of third parties.

You have the right to post ads only about those goods, services, vacancies, products and other offers (hereinafter referred to as the "product") in respect of which you have all the necessary rights, licenses, registrations, permits, certificates, etc.

Before posting an ad, you must ensure that all elements of the ad are legal (including photos, videos, links to third-party sites where appropriate, etc.). For any violations of the law or the rights of third parties committed by you, you will be solely responsible.

In particular, the use of graphic images (pictures) copied from the Internet, the legality of which you are not sure of - do not use them, otherwise, in case of claims from the copyright holder, we will redirect your contact details for further investigation.

We consider it a gross violation of the rules to place in the ad any information that may be misleading about your product or the terms of your offer.

This also means that the ad must include an up-to-date phone number and email address where you can be contacted.

If your proposal is required by law to contain any information, you must provide it. For example, mortgage brokers and real estate agents are required to indicate the number of the issued license.

You are solely responsible for distributing an ad that lacks the required information or contains false information.

Place ads only about those products for which there is a proper category on allwe.ca.

Ads can be placed within the same category using only one profile (including if you operate within the same company or joint business, family or on behalf of your acquaintances).

It is forbidden to place several products in one ad, unless they form a set or belong to the same category. This means that you can offer brake replacement and car diagnostics in one ad in the "Cars -> Services" category, but not an ad for selling cars. If the ad contains several products that correspond to the same category, a price must be indicated for each product.
We may set limits on the number of ads placed for free for certain categories so that users can see offers from different sellers. If the limit is reached within 30 days before the ad is placed, the subsequent submission of a new or activation of a previously created ad in the relevant categories is possible for a fee, in accordance with the terms of paid ad placement.

You can only place one active listing per product. We consider the placement of repeated ads (duplicates) as a gross violation of the rules.

This means that you cannot place repeated ads (duplicates) about the offer of the same product or service in the same section.

 

You also cannot place repeated ads (duplicates) about the offer of the same product using several profiles (including if you operate within the same company or joint business).

The placement of a repeated advertisement (double) will also be considered if:

  • You will unpublish or delete an ad (including before it expires) and then post a new ad with the same product or service or in a different category;
  • You edit a published listing to replace the featured item with a different one, and then post a new listing that features the original version of the old listing.


If the ad parameters match the similar parameters of another previously placed ad, the later ad is considered repeated and may be blocked.

We use Postal Code to better understand where the business offering services is located. We use this information to better assist others with their search results. For example, if I live in Barrie and you offer a service in Oakville, then it may not be convenient for me. We do not use this information for any other reason.

  1. In order to post an ad at Torontovka.com, you need to register first. See how to do it in section “How to create an account?”
  2. After registering, please, go to “Classifieds”.
  3. Click on “Add new ad”.
  4. Check whether your ad’s status is active.
  5. Add photo of the service or goods you are offering.
  6. Choose the ad’s section and its category.
  7. Fill in the ad’s title and text.
  8. Set a price, city, your name, email and (optionally) your phone number. 
  9. Then choose the type of your ad: free or paid. In case of the latter, you’ll need to choose the price ($5-$20) and the term (1-4 weeks). When the paid period expires, your ad will not be deleted. It will be transformed into a free one and will be seen among other free ads. If you want to renew the paid option, please, click on “Edit” at your ad’s page and choose the necessary plan.
  1. Click on “Log In” at the top right corner of the website. Enter your login and password.
  2. Go to “Classifieds” and click on “Add new ad”.
  3. Check whether your ad’s status is active.
  4. Add photo of the service or goods you are offering.
  5. Choose the ad’s section and its category.
  6. Fill in the ad’s title and text.
  7. Set a price, city (optionally), your name, email and (optionally) your phone number. 
  8. Then choose the type of your ad: free or paid. In case of the latter, you’ll need to choose the price ($5-$20) and the term (1-4 weeks). When the paid period expires, your ad will not be deleted. It will transform into a free one and will be seen among other free ads. If you want to renew the paid option, please, click on “Edit” at your ad’s page and choose the necessary plan.
  1. Paid ads (regardless of the plan you choose) appear at the website immediately, while a free ad gets posted only in 1-2 days.
  2. Paid ads are always at the top of the list, while free ads have a lower priority. 
  3. Paid ads are visually highlighted, which makes them more noticeable for readers (your potential clients).
  4. In case of a paid ad, the maximum number of symbols is 2000, while a free ad is limited to only 250 characters. 
  5. Paid ad lets you add several photos of your service/goods. In case of a free ad, you can attach only one photo.

When you are filling out the form, please make sure you don't miss any required fields marked with a star (*). If you cannot click Continue button, that means that you missed some fields, maybe Postal Code or city or perhaps you forgot to choose between paid and free ads. If you are sure that you filled out all fields and are still unable to proceed, please contact us by filling out a contact form in Contact Us section and we will help you. Please don't forget to describe the problem in details so we could better assist you.

General

Frequently asked question

  1. Click on “Log In” at the top right corner of the website.
  2. You can create an account using your email, or Facebook/Google accounts. Please, choose one of the options.
  3. In case you choose registering via Facebook or Google, you’ll need to log in at the platform in a new window.
  4. If you choose “Create profile”, please, enter your email and create a password in a new window. You will receive an email for confirming your account.
  5. Click the link in your email in order to confirm the account. Congratulations! You’ve successfully created an account. Now all the possibilities of the portal are available for you.

If  you already have an active account in our system, just click Login link in the top right corner and in a new window enter your login (your email) and password. If you do not remember your password, click "I do not remember a password" link in the new window's bottom right corner and enter your email address.

 

If you are not sure you have an account with us,  click "I do not remember a password" link in the new window's bottom right corner and enter your email address. If your email is in our system you will receive a temporary password which you should change once  you enter your profile. Please look into Promotion and Spam folders of your email system as our email could be filtered.

  1. Log in to your account.
  2. Enter your “Profile”. There are two ways to do it:
    • click on your account icon at the top right corner of the website and choose “Profile”,
    • choose “Profile” at the bottom of the menu.
  3. Click on “Update”.
  4. Enter a new password and then re-type it in the next section.
  5. Click on “Save”.
  1. Log in to your account.
  2. Enter your “Profile”. There are two ways to do it:
    • click on your account icon at the top right corner of the website and choose “Profile”,
    • choose “Profile” at the bottom of the website.
  3. This section allows you to add or change your profile’s photo and change your password.
  4. When all the changes are made, please, click on “Save”.

Please look into Promotion and Spam folders of your email system as our email could be filtered. If you still don't see our email in any folders, please contact us using the contact form of the Contact Us section and we will help you.

  1. If you don’t remember your password, please, click on “Log In” at the top right corner of the website and choose “I do not remember the password”. 
  2. Enter the email, you’ve registered with.
  3. If you’ve remembered the password at this stage, please, click on “I remembered my password” to cancel the password reset. Log in entering the right password.
  4. If you still don’t remember the password, click on “Reset my password”. You will receive a letter resetting your password and giving you an access to your account so that you could create a new password.

Please contact us using the contact form of the Contact Us section and we will help you. Don't forget to include both emails and which email you want use for future logins.

  1. In order to do it, you need to register first. See how to do it in section “How to create an account?”
  2. After registering, please, log in to your account and go to “Businesses”. There are two ways to do it:
    • click on your account icon at the top right corner of the website and choose “Businesses”,
    • choose the “Businesses” section at the top of the website’s main menu.
  3. Click on “Add business”. 
  4. Check whether your business’ status is active.
  5. Add photo of your business.
  6. Enter the business’ name.
  7. Choose the business’ section and its category.
  8. Enter the business’ description.
  9. Enter the business’ address, index (optionally), contact person, email, telephone number.
  10. Here you can also add a link to your business’ official website, Facebook page, profile at Twitter, Instagram, LinkedIn and YouTube.
  11. Choose the type of your business post: Free, Advanced ($150 per year), Super ($250 per year) or Mega ($350 per year). All paid plans provide you with the following benefits over free ones:
    • Banner in “Businesses” section
    • Display of your website’s first page or promo card
    • Access to making your own website at Torontovka.com
    • Your business’ news posts at Torontovka.com
  12. You can find more details on paid plans at the section “What are the benefits of Advanced, Super and Mega plans?”

All paid plans provide you with the following benefits over free ones:

  • Banner in “Businesses” section
  • Display of your website’s first page or promo card
  • Access to making your own website at Torontovka.com
  • Your business’ news posts at Torontovka.com

The differences between Advanced, Super and Mega plans are their display priorities:

  • Advanced has a priority over free ads.
  • Super has a priority over Advanced ads.
  • Mega has a priority over Super ads.
Scroll to Top